Privacy Policy For Our Water Restoration Company

Introduction

At League City Water Damage Restoration Pros, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services. By accessing our website or engaging our services, you agree to the practices described in this policy.

Information We Collect

1. Personal Information

We collect personal information that you voluntarily provide to us when you:

• Fill out a contact form on our website
• Request a service or quote
• Communicate with us via email, phone, or other channels

This personal information may include your:

• Name
• Address
• Phone number
• Email address
• Other relevant details necessary to provide you with our services

2. Non-Personal Information

We may also collect non-personal information about your interaction with our website. This data is used to improve our website’s functionality and user experience. Non-personal information may include:

• IP address
• Browser type and version
• Operating system
• Pages visited on our website
• Time and date of your visit
• Referring website addresses

How We Use Your Information

1. Service Provision

The primary purpose of collecting your personal information is to provide you with the services you request. This includes:

• Responding to inquiries and providing quotes
• Scheduling and conducting service appointments
• Communicating with you regarding our services
• Processing payments and billing

2. Website Improvement

We use non-personal information to:

• Analyze website traffic and usage patterns
• Enhance the functionality and user experience of our website
• Monitor and maintain website security

3. Marketing and Communication

With your consent, we may use your personal information to:

• Send you promotional offers or updates about our services
• Inform you about new services, features, or events related to our business
• Conduct customer satisfaction surveys to improve our services

You can opt out of receiving marketing communications at any time by following the unsubscribe instructions provided in the communication or contacting us directly.

Information Sharing and Disclosure

1. Third-Party Service Providers

We may share your personal information with trusted third-party service providers who assist us in delivering our services. These providers are contractually obligated to protect your information and use it only for the purposes of providing their services to us. Examples of third-party service providers include:

• Payment processors
• IT support services
• Marketing and advertising agencies
• Contractors and subcontractors

2. Legal Requirements

We may disclose your personal information if required by law or if we believe that such action is necessary to:

• Comply with legal obligations or governmental requests
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing in connection with our services
• Protect the personal safety of our clients, employees, or the public

3. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. We will notify you of any such change and provide you with the option to opt out of the transfer if it involves a different privacy policy.

Data Security

1. Security Measures

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. These measures include:

• Encryption of sensitive data
• Regular security assessments and updates
• Access controls to restrict unauthorized access
• Secure storage and disposal of personal information

2. Data Breach Notification

In the unlikely event of a data breach that compromises your personal information, we will promptly notify you and take appropriate steps to mitigate the impact. We will also comply with any legal obligations regarding data breach notifications.

Your Rights and Choices

1. Access and Correction

You have the right to access the personal information we hold about you and request corrections if any inaccuracies are found. To exercise this right, please contact us using the contact information provided below.

2. Data Deletion

You may request the deletion of your personal information from our records, subject to certain legal or contractual obligations. We will take reasonable steps to comply with your request, but please note that some information may be retained for record-keeping purposes or to complete transactions you have initiated.

3. Opt-Out of Marketing Communications

You have the right to opt out of receiving marketing communications from us at any time. You can do so by:

• Following the unsubscribe link in the marketing email
• Contacting us directly using the contact information provided below

Cookies and Tracking Technologies

1. Use of Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that allow us to recognize your browser and remember certain information. We use cookies for the following purposes:

• To keep you logged in during your visit
• To understand how you interact with our website
• To provide personalized content and ads

2. Managing Cookies

You can manage your cookie preferences by adjusting your browser settings. Most browsers allow you to block or delete cookies, but please note that some features of our website may not function properly if cookies are disabled.

Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete such information from our records.

Changes to This Privacy Policy

1. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you by posting the updated policy on our website and indicating the date of the last revision at the top of the policy.

2. Your Continued Use

By continuing to use our website and services after any changes to this Privacy Policy, you agree to the updated terms. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

League City Water Damage Restoration Pros
700 Clear Creek Ave B, League City, TX 77573, United States
https://waterdamagerestorationleaguecitytx.com/